DOMESTIC SHIPPING POLICIES:
*All orders are domestically shipped via USPS or UPS.
•Please allow up to 10-14 business days for us to verify and process an order. Please allow an additional 7-10 business days for delivery (pending destination and USPS/UPS first-class mail delivery service.)
•Shipping rates are calculated at checkout depending on your location & USPS/UPS first-class mail delivery service.
•We are not responsible for any lost, stolen, damaged merchandise or delayed delivery once we have shipped an order. Once you have received a delivery confirmation number, any claims should be made with USPS or UPS.
•A tracking number is provided via email once an order is verified, processed and submitted to USPS or UPS.
•We reserve the right to change or update our shipping policies and procedures at any time without notification.
•We reserve the right to cancel an order at any time. Similarly, we reserve the right to request additional information from our customers for verification purposes.
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TRACKING:
•Once you have been notified about your package's departure, please allow tracking information 48 hours to update once notified.
•Once an order has left our facility we no longer have any contact or control over a package. Please get into contact with the courier directly to obtain any information regarding your package. if an order has been marked as delivered via tracking you will need to get into direct contact with the courier with any questions and concerns you may have.
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PACKAGES RETURNED TO SENDER:
•If a package has been returned to us due to an address issue, we will contact you to organize a new delivery. If you do not respond to our email within 14 days, your order is Null & Void. Customers will be asked to pay an addition shipping fee in order for new shipment.